Luxury Aqua Mekong Discovery Cruise 4D3N (Phnom Penh to Phnom Penh + Flight to Siem Reap)

- The departure point is Phnom Penh

- The finish point is Phnom Penh or Siem Reap

- Major commercial flights provide convenient access to Phnom Penh International Airport (PNH). It is the busiest and largest airport in Cambodia, operating domestic and international flights.

The Lower Mekong River Basin is classified as tropical monsoonal and is almost always hot and often humid. In the warmest months of March to April, average temperatures range from 30°C to 38°C. Cooler temperatures prevail from November to February.

- During low water season, cruise vessels are not able to travel up the Tonle Sap Lake due to the water level. Air transfers via Cambodian Angkor Air are therefore included in your cruise fare in order to continue your Cambodian adventure to Siem Reap and the iconic Angkor Wat temple complex. Requests for flight changes and/or upgrades are not available. Please kindly inform our Reservations team should you choose to remain in Phnom Penh after disembarkation.

- Aqua Mekong operates a number of other itineraries ranging from 3 to 7 days, departing from Phnom Penh, Siem Reap and Ho Chi Minh City. All itineraries are subject to change, due to weather and other conditions.

• 20 luxurious 322 sq. ft (30 sq m) design suites, four 644 sq. ft (60 sq. m) interconnecting suites, inclusive of ensuite bathrooms
• Deluxe ensuite bathrooms with dual sinks, a spacious walk-in shower, and an overhead rain-shower
• Equipped with pampering organic natural hair and bath amenities
• Premium California-King-sized beds, twin bed configuration available
• Floor-to-ceiling panoramic view for all suites
• Patio doors for balconied suites and French windows for non-balconied suites, all fully openable
• Large double closets with chest of drawers and electronic safe
• Music docking station
• Professional hairdryer
• Nespresso machines available in all suites
• All suites are fully air-conditioned

• 8 balcony suites can each accommodate a maximum of two guests.
• 2 non-balcony suites can each accommodate a maximum of three guests (interior sofas can be combined to form a bed), with a maximum cap of 43 guests on board the vessel.
• All individual suites measure 322 square feet (30 sq m), inclusive of ensuite bathroom and closet space.
• 8 out of our 20 individual Design Suites on board the Aqua Mekong can be combined into four interconnecting suites via a sliding door. Each interconnecting suite can accommodate up to five guests and consists of one balconied and one non-balconied suite.
• For the ultimate romantic cruise, our interconnecting suites offer the luxury of having one suite configured as a living room, while the other as the master bedroom with our sumptuous California King bed. Enjoy his-and-hers baths and the magnificent grandeur of a 644 square foot (60 sq m) residence on the Mekong.

Observation Deck: is the highest vantage point aboard the ship and the ideal place to observe life on the river and riverbanks. It is also the perfect spot for photography, yoga or meditation.

Outdoor Lounge & Bar: admire the view with a cocktail or two or sit bar side and mingle amongst other guests with plenty of shade offered. In the evenings, engage in stargazing, outdoor cinema screenings, or endless conversations as the river settles into a soothing peace and quiet.

Indoor Lounge & Bar: is the focal point for social activities on the top deck. Complete with luxurious lounge sofas and air-conditioning.

Dining Room: stylishly adorned with contemporary Asian artifacts, fine china and crystal glassware while delivering 5-star dining experience with a celebrated on-board menu by Michelin-starred chef David Thompson.

Private Screening Room: organize a private screening for up to ten guests here or on the Observation Deck. Also functions for private lecture, videos and documentaries to learn about the fascinating cultures on your Mekong River journey.

Outdoor Pool: located at the bow of the Aqua Mekong, it is well shielded from the elements with a canopy and is a commanding position to soak in Mekong’s majestic panoramic vista. 3.5 by 5.17 metres and 1 metre deep.

Gym: faces out to the Mekong River with full-height windows. The gym is also comprehensively equipped with the essential machines and free weights.

Spa: indulge in therapeutic relaxation with a body massage. Both single and couple spa suites are available.

Library & Games Room: Immerse in the finest literature about the region or play a game of foosball. An ideal place for quiet contemplation.

Boutique: showcases the best artistry the Mekong region. This is the ideal place to take home souvenirs and memorabilia of superb quality.

Onlyluxe Travel acts as travel agency and work with different tour operators.

Payment Detail
All pricing is in Australian dollars and are quoted on a per person twin share basis. A supplementary price is available (see below). Bookings are not confirmed until full payment and the signed Booking Form has been received by Onlyluxe Travel.

A non-refundable 30% deposit is payable within 7 days of your booking, with the final balance due 120 days prior to departure. If a booking is made 120 days or less before departure, the full payment is payable immediately. Last minute bookings are payable before arrival. Failure to pay on time may result in automatic cancellation of a booking with cancellation penalties payable to Onlyluxe Travel. If you pay by credit card or PayPal a surcharge will be added to the total price.

Single Supplement
All accommodation is twin share. Single guests will share with someone of the same gender. If a single room is demanded, a supplementary price of will apply. The supplementary price refers to our quotation and needs to be stipulated at the time of booking.

General Cancellation Policies
- Outside of 120 days monies will be refunded less 30% of full fee
- Within 120 days prior to arrival all monies will be forfeited
- No refunds will be given in the event of non-arrival, any unused services or unused nights due to flight or weather disruption
- We strongly recommend guests protect themselves with travel insurance and medical insurance

Please Note: Cancellations must be advised in email and will take effect from the date they are received.

We strongly recommend guests protect themselves with travel insurance.

Pre-Existing Medical Conditions and Age Limits
You need to advise the tour operator on any pre-existing medical condition, mobility impairment and/or disability that might reasonably be expected to increase the risk of your requiring medical attention, or that might affect the normal conduct of a trip and the enjoyment of other trip members. The tour operator may require an assessment of your medical condition from a qualified medical practitioner. If you fail to adequately notify the tour operator of any pre-existing medical conditions and/or disability, the tour operator reserves the right, at its reasonable discretion, to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition, mobility impairment and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyment of other trip members.

Liability
The participant agrees to indemnify Onlyluxe Travel, and its servant, tour operator and agents, in relation to any liability, loss and damage which the tour operator, or its servants and/or agents may incur as a result of the participants, negligence or misconduct during the tour.

Smoking is not permitted on the bus, or in tents or in other accommodation being used by tour operator at the time that a trip is being conducted.

Child Policy
Please consult travel consultant on age limit.

Changes to Itineraries
Local conditions may necessitate changes to sightseeing, walking and driving routes, camping and accommodation locations. While every effort will be made to provide the services and experiences as offered in our brochure, on our website, and in our trip letters, we reserve the right to vary your itinerary. In the event that we are forced to change your arrangements, substitute arrangements of a similar standard will be provided. The tour operator will not be liable where interruptions to itineraries are caused by weather conditions, technical problems to transport used by the tour operator, industrial action, political or civil commotion or other circumstances beyond our control. We refer you to the conditions regarding travel insurance.

Changes in Prices
While we will do its utmost to honour its pricing unforeseen circumstances may mean that prices may be subject to change without notice.

Pre-Existing Medical Conditions and Age Limits
You need to advise Onlyluxe travel and the tour operator on any pre-existing medical condition, mobility impairment and/or disability that might reasonably be expected to increase the risk of your requiring medical attention, or that might affect the normal conduct of a trip and the enjoyment of other trip members. Onlyluxe Travel and the tour operator may require an assessment of your medical condition from a qualified medical practitioner. If you fail to adequately notify the tour operator of any pre-existing medical conditions and/or disability, the tour operator reserves the right, at its reasonable discretion, to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition, mobility impairment and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyment of other trip members.

Cancellation by The Tour Operator
The walks take place in very special wilderness settings. The tour operator is at the mercy of nature in all her beauty and all her fury. The tour operator will under no circumstance knowingly place at risk the health and well-being of our guests and guides. In the case of natural threats, acts of God and the like (e.g. bushfires, impassable snow, etc) the tour operator may need to cancel a walk with very little notice. In some cases, this can occur after the walk has commenced. The tour operator reserves the right to cancel any walk up to 60 days prior to departure if a minimum of 4 walkers are unable to meet for a tour. If the tour operator needs to cancel for any reason, the cost of the walk or any other costs associated with travel to the designated pick up point, overnight accommodation, meals, etc will not be covered by the Onlyluxe Travel and therefore we strongly recommend travel insurance be taken out prior to travel.

Force Majeure
'Force Majeure' means (without restriction) any event which Onlyluxe Travel or its third party providers could not, even with due care, foresee or avoid. Force Majeure covers events such as, but not limited to, adverse weather conditions, fire and all similar events beyond our control. In the case of Force Majeure Onlyluxe Travel will not accept liability, and reserves the right to change and cancel trips.

Evacuations
In rare circumstances, due to injury or unforeseen illness, the tour operator may need to evacuate you from a remote part of the walk. Helicopter evacuations are expensive and in most cases will be at a cost to the customer.

For Australian residents, under the Australian Government Medicare Act, it is prohibited for any domestic travel insurance product to provide any financial reimbursement with regard to ambulance or air ambulance services. We therefore strongly advise our customers to take specific ambulance cover through their health insurance provider. Evacuation cost will not be covered by the Onlyluxe Travel and therefore it is also strongly recommended that our customers take out travel insurance to cover (amongst other things) the costs associated with evacuation.

Travel Insurance
In view of the heavy cancellation penalties applied to cancelled reservations in certain circumstances, we strongly recommends suitable travel insurance be purchased at the time the holding deposit is paid. We recommend insurance cover that covers any loss which may be suffered due to cancellation. We also strongly recommend comprehensive travel insurance against loss of baggage and medical expenses.